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Cisco Preferred Architecture for Midmarket Collaboration Design Overview December 2014 © 2014 Cisco Systems, Inc. All rights reserved.

Cisco Preferred Architecture for Midmarket Collaboration PAGE 10 Introduction Figure 3. Cisco ISR and ASR Functions The Cisco ISR and ASR ha

Cisco Preferred Architecture for Midmarket Collaboration PAGE 11 Endpoints Endpoints Cisco Collaboration endpoints provide a wide range of featur

Cisco Preferred Architecture for Midmarket Collaboration PAGE 12 Endpoints Recommended Deployment Cisco Unified CM is the call control server for

Cisco Preferred Architecture for Midmarket Collaboration PAGE 13 Call Control Call Control Call control is the core element for any communication

Cisco Preferred Architecture for Midmarket Collaboration PAGE 14 Call Control Recommended Deployment • Deploy two Cisco Unified CM servers in a

Cisco Preferred Architecture for Midmarket Collaboration PAGE 15 Call Control Figure 6. Cisco Unified CM Cluster SIP Trunk Recommendations U

Cisco Preferred Architecture for Midmarket Collaboration PAGE 16 Call Control Note: SRST is not available for Cisco EX, MX, or SX Series endpoi

Cisco Preferred Architecture for Midmarket Collaboration PAGE 17 Call Control For endpoints without assigned PSTN-based direct inward dial (DID)

Cisco Preferred Architecture for Midmarket Collaboration PAGE 18 Call Control Class of Service Classes of service define which users can access w

Cisco Preferred Architecture for Midmarket Collaboration PAGE 19 Conferencing Conferencing The ability for three or more people to communicate in

Cisco Preferred Architecture for Midmarket Collaboration PAGE 2 Preface Contents Preface ...

Cisco Preferred Architecture for Midmarket Collaboration PAGE 20 Conferencing There are three types of conferences: • Ad hoc or instant — A confe

Cisco Preferred Architecture for Midmarket Collaboration PAGE 21 Conferencing Deployment Best Practices Audio and Video Instant Conferences For a

Cisco Preferred Architecture for Midmarket Collaboration PAGE 22 Conferencing and URIs are in line with the CMR template configured in TMS. As us

Cisco Preferred Architecture for Midmarket Collaboration PAGE 23 Conferencing WebEx Enabled TelePresence (CMR Hybrid) Cisco WebEx Enabled TelePre

Cisco Preferred Architecture for Midmarket Collaboration PAGE 24 Conferencing Support for Multiple Call Processing Sites Organizations may choose

Cisco Preferred Architecture for Midmarket Collaboration PAGE 25 Collaboration Edge Collaboration Edge Business demand for connectivity between o

Cisco Preferred Architecture for Midmarket Collaboration PAGE 26 Collaboration Edge Recommended Deployment Headquarters • Deploy a Cisco Expressw

Cisco Preferred Architecture for Midmarket Collaboration PAGE 27 Collaboration Edge Figure 13. Traversal for Registrations Through Firewall wi

Cisco Preferred Architecture for Midmarket Collaboration PAGE 28 Collaboration Edge Cisco Expressway-E Because Expressway-E is reachable directly

Cisco Preferred Architecture for Midmarket Collaboration PAGE 29 Collaboration Edge Mobile and Remote Access The mobile and remote access feature

Cisco Preferred Architecture for Midmarket Collaboration PAGE 3 Preface Benefits ...

Cisco Preferred Architecture for Midmarket Collaboration PAGE 30 Collaboration Edge PSTN Connectivity for Voice Enable PSTN connectivity for voic

Cisco Preferred Architecture for Midmarket Collaboration PAGE 31 Applications Applications In addition to the call processing and media resource

Cisco Preferred Architecture for Midmarket Collaboration PAGE 32 Applications Cisco Unity Connection Cisco Unity Connection enables users to acce

Cisco Preferred Architecture for Midmarket Collaboration PAGE 33 Applications Single Inbox, one of the unified messaging features in Cisco Unity

Cisco Preferred Architecture for Midmarket Collaboration PAGE 34 Applications For contact center deployments, use Cisco Finesse as the agent and

Cisco Preferred Architecture for Midmarket Collaboration PAGE 35 Applications Cisco TelePresence Management Suite Extension for Microsoft Exchang

Cisco Preferred Architecture for Midmarket Collaboration PAGE 36 Applications Cisco Prime Collaboration Provisioning Standard Cisco Prime Collabo

Cisco Preferred Architecture for Midmarket Collaboration PAGE 37 Appendix Appendix Product List This product list identifies the Cisco products i

Cisco Preferred Architecture for Midmarket Collaboration PAGE 38 Appendix Licensing Options This table identifies the licensing options. License

Cisco Preferred Architecture for Midmarket Collaboration PAGE 39 Appendix Sample Order This sample order is for a deployment with redundant Cisco

Cisco Preferred Architecture for Midmarket Collaboration PAGE 4 Preface Preface Cisco Preferred Architectures provide recommended deployment mode

Cisco Preferred Architecture for Midmarket Collaboration PAGE 40 Appendix Sample Bill of Materials Infrastructure Item Description Quantity BE

Cisco Preferred Architecture for Midmarket Collaboration PAGE 41 Appendix Item Description Quantity C2951-VSEC/K9 Cisco 2951 Voice Sec. Bundl

Cisco Preferred Architecture for Midmarket Collaboration PAGE 42 Appendix Item Description Quantity L-VTS-UPG-PAK Cisco Virtual Telepresence

Cisco Preferred Architecture for Midmarket Collaboration PAGE 43 Appendix BE6K-PAK Cisco Business Edition 6000 - PAK - Single Fulfillment 1 CCX

Cisco Preferred Architecture for Midmarket Collaboration PAGE 44 Appendix LIC-EXP-E Enable Expressway-E Feature Set 6 LIC-EXP-E-PAK Expressway

Cisco Preferred Architecture for Midmarket Collaboration PAGE 45 Appendix Cisco Unified IP Phones and TelePresence Video Endpoints Item Descrip

Cisco Preferred Architecture for Midmarket Collaboration PAGE 46 Appendix Item Description Quantity CTS-EX90-K9 EX90 - NPP Touch UI 1 CON-E

Cisco Preferred Architecture for Midmarket Collaboration PAGE 5 Introduction Introduction In recent years, many new collaborative tools have been

Cisco Preferred Architecture for Midmarket Collaboration PAGE 6 Introduction Architectural Overview The Cisco PA for Midmarket Collaboration prov

Cisco Preferred Architecture for Midmarket Collaboration PAGE 7 Introduction Figure 1. Cisco Preferred Architecture for Midmarket Collaboratio

Cisco Preferred Architecture for Midmarket Collaboration PAGE 8 Introduction Module Component Description Applications Cisco Unity Connection P

Cisco Preferred Architecture for Midmarket Collaboration PAGE 9 Introduction Cisco recommends always deploying redundant configurations to provid