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Troubleshooting
Samsung Electronics
Service Manual
6-1
6
6
6. Troubleshooting
6.1 Procedure of Checking the Symptoms
Before attempting to repair the printer first obtain a detailed description of the problem from the customer.
Power On
- No Power
- Power Module error
- Main PBA error
- LCD Panel error
Refer to "Solution
of Image Problem"
OP Panel
ON?
Ready or
Power save
Indicate
Error Massage
Refer to
Error Massage
<Chapter 4.8>
Test Print
END
printing
Quality is
Nomal?
- DIGITAL LASER MFP 1
- SCX-5X30 Series 1
- Continued 3
- 1. Precautions 6
- 1.2 Caution for safety 7
- 1.2.3 Handling Precautions 8
- Precautions 9
- 1.3 ESD Precautions 10
- 2. Product Specifications 11
- Items Series Model Remarks 12
- SCX-5330N SCX-5530FN 12
- 2.3 Model Comparison Table 17
- 3. System Overview 19
- 3.1.2 Engine H/W 20
- 3.1.3 Assembly Description 21
- 3.1.3.3 Driver Ass’y 22
- 3.1.3.4 Fuser Ass’y 22
- 3.1.3.5 LSU 23
- 3.1.3.6 Scanner( ADF) 23
- 3.1.3.7 Toner Cartridge 24
- 3.1.3.8 Duplex Unit 25
- 3.1.3.9 Optional Tray (SCF) 25
- 3.2.1 Frame 26
- 3.2.2 Feeding Part 26
- 3.2.3 Transfer Ass’y 27
- 3.2.4 Driver Ass’y 27
- 3.2.4.2 Process Speed 28
- 3.2.4.3 Acoustic Noise 28
- 3.2.5 Fixing Part (Fuser) 29
- 3.2.5.5 Pressure Roller 30
- 3.2.5.7 Safety Relevant Facts 30
- System Overview 31
- 3.2.7 Toner Cartridge 33
- 3.2.7.5 CHARGING PORTION 34
- 3.2.8 FAX Section 35
- 3.2.9 Line Interface Part 38
- 3.2.10 Scan Part 39
- 3.2.11 OPE Pannel Section 39
- 3.2.12 Printer Section 40
- 3.2.14 Telephone Section 44
- 3.2.13 Copier Section 44
- HVPS PBA 46
- 3) FUSER AC POWER CONTROL 48
- 3.3 Engine F/W 49
- 3) Fusing 50
- 3.4 S/W Descriptions 52
- 3.4.3 Data and Control Flow 53
- 4. Alignment and Adjustments 55
- 4.1.2 SCX-5330N 56
- 4.2 Paper path 57
- 4.3 Clearing Paper Jams 58
- 4.3.2 Roller misfeed 59
- Clearing paper jams 59
- 4.3.3 In the tray 1 59
- 4.3.4 In the optional tray 2 60
- 4.3.7 In the paper exit area 61
- 4.4 User Mode 64
- Changing the clock mode 65
- Speaker volume 66
- Keypad letters and numbers 67
- Correcting numbers or names 67
- Inserting a pause 67
- 4.4.6 Using the save modes 68
- Alignment and Adjustments 69
- SCX-5530FN 70
- 4.5.3 Data Setup 71
- Flash Upgrade 72
- S/W of Maintenance 73
- 4.5.4 Machine Test 76
- 4.5.5 Report 77
- 4.5.6 Detail Description 78
- OS 1 . 00 . 86 . 07 79
- 11-31-2005 79
- Service Data 79
- 2004-1-11 79
- 4.9.1 Display LED 82
- 4.9.2 Error Message 83
- 5. Disassembly and Reassembly 89
- 5.2 Cover Upper (Left, Right) 90
- Cassette 91
- Toner Cartridge 91
- Front Cover 91
- MP Tray Ass'y 92
- Tray Link 92
- Duplex Unit 93
- Rear Cover 93
- Face Up Cover 93
- 5.6 Fuser Ass'y 94
- Idle Gear Bracket 95
- Thermister 95
- Fuser Cover 95
- Fuser Frame 95
- Guide Input 96
- Left Side Cover 97
- Right Side Cover 97
- DIMM Cover 98
- OPE Cover 99
- OPE Unit 99
- Samsung Electronics 100
- Service Manual 100
- Disassembly and Reassembly 100
- Open Cover 101
- Pick Up Ass'y 102
- ADF Upper 102
- Platen Ass'y 103
- ADF Ground 103
- CCD Cable 104
- ADF Lower Harnes 105
- Shield Controller Ass’y 107
- Film Cable 107
- Main PBA 107
- Modem PBA 108
- Drive Ass’y 109
- Gear Bracket Ass’y 109
- BLDC Motor Ass’y 109
- 5.13 Duplex Drive Ass'y 110
- 5.14 Shield SMPS Ass'y 111
- 5.15 Connection PCB 112
- Fuser Drive 113
- Connection 113
- Fuser Drive Ass’y 113
- 5.17 Fan 114
- Pick Up Roller Ass'y 115
- 5.20 HVPS Housing 117
- Cover Mid Front 118
- 5.23 MPF Housing 119
- 5.24 Feed Roller Parts 120
- Feed1 Roller 121
- Feed Solenoid 122
- Manual Solenoid 122
- Pick Up Gear Ass’y 122
- Pick Up Gear Shaft 122
- CRUM2 PBA 123
- Terminal 123
- TR Holder 124
- 6. Troubleshooting 125
- 6.2 Paper Feeding Problems 126
- 6.2.4 JAM 2 127
- 6.2.3 JAM 1 127
- 6.2.5 Multi-Feeding 128
- 6.2.8 Defective ADF 129
- Defective LCD Operation 130
- 6.3.4 Paper Empty 131
- 6.3.6 Door Open 132
- 6.3.9 No Power 133
- Troubleshooting 134
- 6.3.12 Duplex Jam 0 135
- 6.3.11 Duplex Jam 1 135
- 6.4.2 Vertical White Line 136
- 6.4.3 Horizontal Black Band 137
- 6.4.4 Black/White Spot 137
- 6.4.5 Light Image 138
- 6.4.6 Dark Image or a Black 138
- Digital Printer 139
- 6.4.9 Ghost (1) 140
- 6.4.10 Ghost (2) 140
- 6.4.11 Ghost (3) 141
- 6.4.12 Ghost (4) 141
- 6.5 Fax & Phone Problems 143
- 6.5.4 Defective FAX FORWARD 144
- 6.6 Copy Problems 147
- 6.6.3 Abnormal noise 148
- 6.7 Scanning Problems 149
- 6.8 Toner Cartridge Service 150
- 6.9.1 General Problems 154
- 6.9.2 Macintosh Problems 155
- 6.9.3 Windows Problems 155
- Contents 157
- Main Parts List 159
- Cover Ass'y Parts List 161
- Frame Assembly Parts List 169
- MP Ass'y Parts List 177
- Scan Ass'y Parts List 179
- Platen Ass'y Parts List 181
- ADF Ass'y Parts List 185
- OPE Ass'y Parts List 188
- Fuser Ass'y Parts List 192
- 8.9 Side Cover Ass'y 204
- ΒΣΥΤ͑ͽΚΤΥ 215
- 8. Block Diagram 224
- 9. Connection Diagram 225
- 10. Schematic Diagrams 226
- Schematic Main(2/15) 227
- Schematic Main(3/15) 228
- Schematic Main(4/15) 229
- Schematic Main(5/15) 230
- Schematic Main(6/15) 231
- Schematic Main(7/15) 232
- Schematic Main(8/15) 233
- Schematic Main(9/15) 234
- Schematic Main(10/15) 235
- Schematic Main(11/15) 236
- Schematic Main(12/15) 237
- Schematic Main(13/15) 238
- Schematic Main(14/15) 239
- Schematic Main(15/15) 240
- DIMM board(1/2) 241
- DIMM board(2/2) 242
- 10.3 CRUM board 243
- 10.4 OPE_3in1 244
- OPE_4in1 245
- 10.5 HVPS(1/3) 246
- HVPS(2/3) 247
- HVPS(3/3) 248
- TYPE III-V1 249
- TYPE III-V2 250
- 10.7 SCF(1/2) 251
- SCF(2/2) 252
- 10.8 ADF PBA 253
- 10.9 Modem(1/4) 254
- Modem(2/4) 255
- Modem(3/4) 256
- Modem(4/4) 257
- 10.10 Connection 258
- 10.11 Terminal 259
- 11. Power Signal 260
- 11.2 OPE / ADF Power signal 261
- 11.3 HVPS / Voltage map 262
- Standard : For general use 263
- Reference Information 265
- 12.4 Wireless LAN 266
- ELECTRONICS 267
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