Cisco WS-C2940-8TT-S Manual do Utilizador descarregar pdf (Página 11)

Cisco Systems, Inc.

Page 15 of 17

Service and Support

Cisco Systems

is committed to minimizing total cost of ownership (TCO). Cisco offers a portfolio of Technical

Support Services to help ensure that Cisco products operate efﬁciently, remain highly available, and beneﬁt from the

most up-to-date system software. The services and support programs described in the table below are available as

part of the CiscoDesktop Switching Service andSupport solution, and are availabledirectly from Cisco andthrough

resellers.

Electromagnetic Compatability • FCC Part 15 Class A

• EN 55022: 1998 (CISPR22)

• EN 55024: 1998 (CISPR24)

• VCCI Class A

• AS/NZS 3548 Class A

•CE

• CNS 13438 Class A

• MIC

Table 6 Service and Support Products, Features, and Beneﬁts

Service and Support Features Benefits

Advanced Services

Cisco Total Implementation

Solutions (TIS), available direct

from Cisco

Cisco Packaged TIS, available

through resellers

• Project management

• Site survey, conﬁguration, and

deployment

• Installation, test, and cutover

• Training

• Major moves, adds, and changes

• Design review and product staging

• Supplements existing staff

• Ensures functions meet needs

• Mitigates risk

Technical Support Services

Cisco SMARTnet™ and SMARTnet

Onsite, available direct from Cisco

Cisco Packaged SMARTnet,

available through resellers

• 24-hour access to software updates

• Web access to technical

repositories

• Telephone support through the

Cisco Technical Assistance Center

(TAC)

• Advance replacement of hardware

parts

• Enables proactive or expedited

issue resolution

• Lowers TCO by taking advantage of

Cisco expertise and knowledge

• Minimizes network downtime

Table 5 Compliance

1 2 ... 6 7 8 9 10 11 12

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