Cisco 15310-MA Guia de Resolução de Problemas

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Página 1 - Troubleshooting Guide

Americas HeadquartersCisco Systems, Inc.170 West Tasman DriveSan Jose, CA 95134-1706 USAhttp://www.cisco.comTel: 408 526-4000800 553-NETS (6387)Fax: 4

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ContentsxCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Clear the CARLOSS (EQPT) Alarm 2-392.7.39 CARLOSS

Página 3 - CONTENTS

1-64Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingPC Connectivity Troub

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1-65Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingPC Connectivity Troub

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1-66Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingPC Connectivity Troub

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1-69Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingCTC Operation Trouble

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1-70Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingCTC Operation Trouble

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1-71Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingCTC Operation Trouble

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1-72Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingCTC Operation Trouble

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1-73Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingCTC Operation Trouble

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ContentsxiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Clear the ENCAP-MISMATCH-P Alarm 2-542.7.60 EOC

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1-74Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingCTC Operation Trouble

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ContentsxiiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-012.7.81 FE-EQPT-NSA 2-67Clear the FE-EQPT-NSA Co

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1-84Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingCircuits and Timing1.

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1-85Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingCircuits and Timing1.

Página 27 - Revision History

1-86Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingFiber and Cabling1.12

Página 28 - Related Documentation

1-87Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingFiber and CablingWarn

Página 29 - Document Conventions

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Página 30 - Attention

1-89Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingFiber and CablingFigu

Página 31 - Varning!

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ContentsxiiiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Clear the HIBATVG Alarm 2-762.7.107 HI-LASERBI

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Página 37 - General Troubleshooting

CHAPTER2-1Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-012Alarm TroubleshootingNote The terms "Unidirecti

Página 38 - 1.1.1 Facility Loopback

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Página 39 - 1.1.4 Cross-Connect Loopback

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Página 41 - Test the Facility Loopback

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Página 42 - Test the Electrical Cabling

2-6Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 2 Alarm TroubleshootingAlarms and Conditions In

Página 43 - Test the Hairpin Circuit

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ContentsxivCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-012.7.130 LCAS-TX-DNU 2-902.7.131 LINK-KEEPALIVE

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2-16Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 2 Alarm TroubleshootingTrouble Notifications2.

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2-19Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 2 Alarm TroubleshootingSafety SummaryThe far-e

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ContentsxvCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Clear the LOS (DS3) Alarm 2-1032.7.152 LOS (EC1)

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Página 65 - Loopcodes on DS1 Ports

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Página 66 - 1.5.1 FEAC Send Code

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Página 68 - Test the Ethernet Card

ContentsxviCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Clear the MANUAL-REQ-SPAN Condition 2-1152.7.175

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ContentsxviiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Clear the RFI-P Condition 2-1272.7.200 RFI-V

Página 80 - Test the OC-N Card

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Página 93 - 1.7.2.2 Perform Manual Tests

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Página 95 - 1.7.3.2 Manual Prompt Mode

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Página 98 - 1.7.5 Perform Loop Tests

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Página 103 - Reconfigure the Browser

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Página 106 - CTC Operation Troubleshooting

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Página 108 - 1.10.4 CTC Does Not Launch

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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMM

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Página 115 - 1.10.12 DCC Connection Lost

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Página 116 - 1.11 Circuits and Timing

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Página 117 - Circuits and Timing

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Página 122 - 1.12 Fiber and Cabling

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Página 123 - Fiber and Cabling

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ContentsxxiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-013.3.18 FRCDWKSWPR-NO-TRFSW 3-73.3.19 INTRUSION

Página 125 - Table 1-34 LAN Cable Pinout

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Página 126 - 1.13 Power and LED Tests

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Página 127 - Power and LED Tests

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Página 128 - Off-Load the Diagnostics File

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Página 131 - Alarm Troubleshooting

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Página 132 - 2.1.2 Major Alarms (MJ)

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Página 133 - 2.1.3 Minor Alarms (MN)

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Página 134 - 2.1.4 Not Alarmed Conditions

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FIGURESxxiiiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Figure 1-1 Accessing FEAC Functions on the DS1 port

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TablesxxviCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Table 1-31 Blinking STAT LED on Installed Card 1-

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iiiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01CONTENTSPreface xxviiRevision History xxviiDocument

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Página 237 - 2.7.155 LO-TXPOWER

4-3Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-1023 This IOS session has

Página 238 - 2.7.157 LPBKDS3FEAC

4-4Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesWID-1044 Warning: there is a di

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4-5Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2013 The circuit creation

Página 240 - 2.7.161 LPBKFACILITY (EC1)

4-6Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2030 An error occurred dur

Página 241 - 2.7.162 LPBKFACILITY (OCN)

4-7Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2052 An error occurred duri

Página 242 - 2.7.165 LPBKTERMINAL (EC1)

4-8Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2073 This column is permane

Página 243 - 2.7.167 LWBATVG

4-9Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2096 The user must have a s

Página 244 - 2.7.171 MANSWTOPRI

4-10Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2121 The ring cannot be up

Página 245 - 2.7.174 MANUAL-REQ-SPAN

4-11Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2143 No online help versio

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xxxiiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Preface

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4-12Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2161 The sibling roll is n

Página 248 - 2.7.182 MFGMEM

4-13Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesWID-2176 Not all spans have th

Página 249 - 2.7.184 NON-CISCO-PPM

4-14Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2193 A valid route cannot

Página 250 - 2.7.187 OPEN-SLOT

4-15Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-2215 An error occurred whi

Página 251 - 2.7.188 PDI-P

4-16Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesWID-2326 Currently, CTC does n

Página 252 - 2.7.189 PLM-P

4-17Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3016 The subnet address is

Página 253 - 2.7.191 PORT-MISMATCH

4-18Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3047 The file {0} could no

Página 254 - 2.7.194 PROV-MISMATCH

4-19Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3068 The falling threshold

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xxxiiiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01PrefaceAvisoINSTRUÇÕES IMPORTANTES DE SEGURANÇAEste símb

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4-22Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3133 The maximum number of

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4-23Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3156 An error occurred whi

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4-24Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3175 The operator identifi

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4-25Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3226 The {0} termination(s

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4-26Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesWID-3243 The port you have cho

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4-27Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3260 An error occurred whi

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4-28Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesWID-3282 Performing a software

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4-29Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3304 The DCC number is ou

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4-30Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3328 An error occurred wh

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4-31Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3360 ANS cannot be perform

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xxxivCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Preface

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4-32Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesWID-3384 You are about to for

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4-33Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-3403 The administrative st

Página 271 - 2.7.235 SW-MISMATCH

4-34Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesWID-4012 Node management for {

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4-35Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-5002 The tunnel could not

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4-36Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-5019 The manual path trac

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4-37Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-5036 The GNE hostname {0}

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4-38Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-5052 The operation is not

Página 276 - 2.7.246 TIM

4-39Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-5069 A source node cannot

Página 277 - 2.7.247 TIM-MON

4-40Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-5087 You cannot use same s

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4-41Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-5109 The demultiplexer ass

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xxxvCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01PrefaceObtaining Optical Networking InformationThis sectio

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4-42Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-5134 On node {0} the calcu

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4-43Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-6017 The destination of a

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4-45Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-6065 The selected area add

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4-46Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-6087 The card cannot be c

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4-47Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-6108 That port is already

Página 286 - 2. The ACT LED turns on

4-48Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-6124 The ALS recovery pul

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4-49Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-6151 The minimum span loss

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xxxviCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Preface

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4-52Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-6263 The equipment require

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4-53Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesWID-6284 Changing the timing

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4-54Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesWID-6307 You have only selecte

Página 294 - Delete a Circuit

4-55Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-6329 Protection/AIS action

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4-56Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 4 Error MessagesEID-6347 A patchcord was expec

Página 296 - Clear an EC-1 Port Loopback

IN-1Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01INDEXNumerics1+1 optical port protection, deleting 2-82

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IndexIN-2Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01APS-PRIM-SEC-MISM 2-27AS-CMD 2-27AS-MT 2-2

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CHAPTER1-1Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-011General TroubleshootingNote The terms "Unidirec

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IndexIN-6Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Ethernet cardsLED behavior after insertion 2-156re

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IndexIN-7Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01FE-LOS 2-69FE-MANWKSWBK-SPAN 2-69FE-MANWKSWPR-

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IndexIN-8Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01INCOMPATIBLE-SW 1-76, 2-83INHSWPR 2-83INHSWWKG

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IndexIN-9Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01blinking STAT LED 1-85lamp test 1-91typical ac

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IndexIN-12Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Ping 2-136ping 1-65, 1-68, 1-69, 2-40, 2-136p

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IndexIN-13Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Ssafetywarnings 2-19safety information 2-19SD

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IndexIN-14Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01SYNC-FREQ 2-144synchronization alarmsDBOSYNC

Página 311 - Chapter 4 Error Messages

IndexIN-15Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01termination failureLDCC 2-56testingSee also lamp

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1-2Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingNetwork Troubleshootin

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IndexIN-16Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01trouble notifications 2-16TST-DSX card 1-54TX

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1-3Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingIdentify Points of Fai

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ContentsivCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Create the Hairpin Loopback Circuit on the Destinatio

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ContentsvCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Test the Ethernet Card 1-321.6.2 Perform a Termin

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ContentsviCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-011.7.3.3 Provision the Handheld Receiver and Perform

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1-30Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingTroubleshooting WBE-2

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ContentsviiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-011.10.9 Username or Password Does Not Match the Port

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ContentsviiiCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-012.1.3 Minor Alarms (MN) 2-32.1.4 Not Alarmed

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ContentsixCisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Clear the APS-PRIM-FAC Condition 2-272.7.16 APS-

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1-54Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingVerify Wiring from th

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1-63Cisco ONS 15310-CL and Cisco ONS 15310-MA Troubleshooting Guide, Release 9.078-18394-01Chapter 1 General TroubleshootingRestore the Database

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